insert sims card LG800g

[tandm]

Bought a new phone last night, LG800g. I was on the phone last night with teck support and they worked with me on the message I get about inserting sims card. We inserted it several times and are still getting that message.

I was told to mail it to them for a replacement. I told them that I think I will return the phone.

I've changed my mind and would like a new sims card. How do I do that? Where do I send it?

Thanks,
TC

[Anne1]

Hi tandm. My name is TracFone Anne. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.