Sometimes I don't receive calls and/or texts

[lyndia_k@hotmail.com]

Sometimes my friends and family tell me that they have sent me a text, and I never receive it, or don't receive it for hours. Also, sometimes I don't ever get incoming calls. What is wrong??

[Sophie]

Hi lyndia_k. My name is TracFone Sophie. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.