Reactivation- SIM Card is in Invalid Status

Thank you for visiting the TracFone Forum, your one-stop resource for TracFone information.

Reactivation- SIM Card is in Invalid Status

Postby granite75 » Sat Apr 01, 2017 10:08 am

How can I fix this, I need to get this phone working again?
granite75
 
Posts: 1
Joined: Sat Apr 01, 2017 10:05 am

Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Felice » Sat Apr 01, 2017 10:11 am

Hi granite75. My name is TracFone Felice. We are sorry for the trouble. Please check your Forum inbox for a message.
TracFone - Felice
 
Posts: 5868
Joined: Tue Oct 25, 2011 10:38 am

Re: Reactivation- SIM Card is in Invalid Status

Postby Bonuspatronus » Sat Aug 12, 2017 4:19 pm

I am having a similar problem.. my girlfriend gave me this LGL62VL prepaid tracfone the other day, it's number is currently "unknown" so I have been trying to activate it via the web using the IMEI # but I am receiving an error message stating: "the device associated with the information you provided has an invalid status. Please review the information and try again."
I'm not sure what this means, & I have been attempting to activate the phone since yesterday evening. If anyone can assist me with this problem I would greatly appreciate it!! Thanks.
Bonuspatronus
 
Posts: 1
Joined: Sat Aug 12, 2017 4:03 pm

Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Mark » Sat Aug 12, 2017 6:52 pm

Hi Bonuspatronus. My name is TracFone Mark. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
TracFone - Mark
 
Posts: 5057
Joined: Thu Jun 14, 2012 11:11 am

Re: Reactivation- SIM Card is in Invalid Status

Postby sasslebug » Fri Sep 15, 2017 2:07 pm

I have same problem. trying to reactivate old phone -- says "SIM is invalid." Don't know how to fix this.
sasslebug
 
Posts: 1
Joined: Fri Sep 15, 2017 2:04 pm

Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Felice » Fri Sep 15, 2017 2:43 pm

Hi sasslebug. My name is TracFone Felice. We are sorry to hear about your SIM card issue. Please check your Forum inbox for a message.
TracFone - Felice
 
Posts: 5868
Joined: Tue Oct 25, 2011 10:38 am

Re: Reactivation- SIM Card is in Invalid Status

Postby Panther5 » Wed Oct 18, 2017 8:49 pm

I'm trying to reactivate a Tracfone and get a new phone number - but the Tracfone website says:

"The SIM card information you provided is invalid. Please review the information and try again."

Can someone please advise?
Panther5
 
Posts: 1
Joined: Wed Oct 18, 2017 8:45 pm

Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Katie » Wed Oct 18, 2017 9:20 pm

Hi Panther5,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.
TracFone - Katie
 
Posts: 5418
Joined: Tue Oct 25, 2011 10:36 am

Re: Reactivation- SIM Card is in Invalid Status

Postby Jen4 » Sun Oct 22, 2017 3:15 pm

I am also having this issue trying to reactivate an inactivated tracfone.
Jen4
 
Posts: 14
Joined: Thu Apr 04, 2013 8:28 am

Re: Reactivation- SIM Card is in Invalid Status

Postby TracFone - Felice » Sun Oct 22, 2017 3:44 pm

Hi Jen4. My name is TracFone Felice. We are sorry to hear about your SIM card issue. Please check your Forum inbox for a message.
TracFone - Felice
 
Posts: 5868
Joined: Tue Oct 25, 2011 10:38 am

Next

Return to Welcome

Who is online

Users browsing this forum: No registered users and 5 guests