Unable to switch to new phone number

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Unable to switch to new phone number

Postby Carriemlw » Sun Jun 23, 2019 1:31 am

I am unable to switch my phone to a new number ( new area code ) tech support said "waiting for transaction"? It's been a couple of hours, could I please get any information about this please? Ty
Carriemlw
 
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Joined: Sun Jun 23, 2019 1:19 am

Re: Unable to switch to new phone number

Postby TracFone - Maria » Sun Jun 23, 2019 6:00 pm

Hi Carriemlw. I'm Marie from TracFone Wireless. We're sorry that you're having a problem trying to switch to a new number. Allow us to fix the issue as soon as possible. To further assist, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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