Balance account

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Balance account

Postby susie1234 » Fri Jul 12, 2019 3:12 pm

Hi, I have a balance shown on my account, but it's not correct. I called and the employee said it needed to be there. What can I do to get it deleted? Thankks.
Posts: 4
Joined: Thu Jun 13, 2019 10:46 pm

Re: Balance account

Postby TracFone - Larry » Mon Jul 15, 2019 8:32 am

Hi susie1234. I'm TracFone Larry. I'm sorry that you are experiencing issues with your balance. We'll check if the phone is properly provisioned in the system. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

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