Question Regarding Data Usage With New Unlimited Plans

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Question Regarding Data Usage With New Unlimited Plans

Postby twow » Sun Aug 18, 2019 1:04 pm

I'm considering purchasing one of the new unlimited talk and text plans being offered by TracFone.

TracFone's FAQ page states:

The TF Unlimited Plans are only for smartphones. They offer unlimited talk and text for 30 days with a set amount of high-speed data. Unused data will not expire if the service is active and in use with one of our Unlimited Talk & Text plans.

As I understand the above paragraph, if I were to purchase the $25 plan--which includes 2 GB of data--and used only 1 GB the first month, I would have 3 GB available in the second month, providing that I kept one of the unlimited plans in effect.

I have chatted with two TF agents. Both of them have said that I would have only 2 GB available in month #2. Obviously, a contradiction of what is stated on the FAQ page.

So it seems to me that the unused data does expire at the end of the 30 days.

I would like an explanation.

Thank you.
twow
 
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