Question about reactivating/transfer

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Question about reactivating/transfer

Postby vera » Thu Dec 05, 2019 12:02 pm

After transferring everything to a new phone, Can I transfer my phone number, minutes and year of service from my new phone back to my old phone? Both phones are android smart phones.
will i need a new sim card for the old phone?
Will I loose any minutes/years of service?

thanks!
vera
 
Posts: 19
Joined: Mon May 07, 2012 3:47 pm

Re: Question about reactivating/transfer

Postby TracFone - Maria » Thu Dec 19, 2019 7:07 pm

Hi vera. I'm TracFone Maria. You can still keep/transfer your phone number, minutes and service days to a new phone as long as it is still active. For the SIM card, we will need to further check on it first. For further assistance, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 8369
Joined: Tue Jan 31, 2012 1:08 pm


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