New phone not yet

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New phone not yet

Postby » Sun Mar 29, 2020 3:36 pm

Activated a my new phone last week and I still can’t make or receive calls or tests. Phone purchased via tracfone and shows as active on my account.
Posts: 1
Joined: Sun Mar 29, 2020 3:31 pm

Re: New phone not yet

Postby TracFone - Maria » Mon Mar 30, 2020 1:58 pm

Hi I'm TracFone Maria. We sincerely apologize that you are unable to make and receive calls. We can take a look into this and ensure that there's a resolution for you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
Posts: 8175
Joined: Tue Jan 31, 2012 1:08 pm

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