hearing aid compatibility of the new EX124G

hearing aid compatibility of the new EX124G

Postby neilywatch » Mon Jul 11, 2011 7:42 pm

Hi all- I am a longtime user of Tracfone svc. I need to upgrade my phone, but I am hard of hearing. I want a "smartphone", but I can't determine if this model is HAC. I need to know if the HAC of this phone is M4/T4. IF not what is it, and what is the BEST HAC phone supplied by Tracfone. Thank You Neilywatch
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neilywatch
 
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Re: hearing aid compatibility of the new EX124G

Postby John » Tue Jul 12, 2011 11:32 am

Hi neilywatch. My name is TracFone John and I will be addressing your question. Tracfone does not have any Smart phone.May I have you zip code so i ca check the available HAC phone in your area? Thanks!
John
 
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Re: hearing aid compatibility of the new EX124G

Postby neilywatch » Wed Jul 13, 2011 9:23 pm

Hi John- Thanks for your reply. My ZIP is 07701 (New Jersey). Neil
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Re: hearing aid compatibility of the new EX124G

Postby John » Sat Jul 16, 2011 9:56 am

Hi neilywatch,

I found the below information on Motorola EX124G manual about "Hearing Aid Compatibility with Mobile Phones
". Hope this helps for you to provide additional information regarding on this particular phone model being a HAC phone.

Hearing Aid Compatibility with Mobile Phones

Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies.

When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.

The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment battery model.

The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the
phone with your hearing device is the best way to evaluate it for your personal needs.

M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

Thanks!
John
 
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