MMS messages not downloading on my G7 Optimo

MMS messages not downloading on my G7 Optimo

Postby masterenjy » Sat Jan 09, 2021 1:44 pm

MMS messages will not download on my Motorola G7 optimo. Individual text messages are fine. Help!
masterenjy
 
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Re: MMS messages not downloading on my G7 Optimo

Postby TracFone - Maria » Sat Jan 09, 2021 2:54 pm

Hi masterenjy. I'm TracFone - Maria. We're sorry to hear that you are having a problem with your picture messages. Let's look further into this matter and work to get this resolved. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
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