T404G Unable to Make or recive calls

Re: T404G Unable to Make or recive calls

Postby 7lainey@gmail.com » Sun Feb 19, 2012 8:25 pm

I need to reply to TracFone Janice because she sent me a private message. How many more posts do I need to make to interact with Tracfone support?
7lainey@gmail.com
 
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Re: T404G Unable to Make or recive calls

Postby 7lainey@gmail.com » Sun Feb 19, 2012 8:28 pm

Dear TracFone Janice, I think this is my 5th post. I am looking forward to responding to your question.
7lainey@gmail.com
 
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Re: T404G Unable to Make or recive calls

Postby stephanies48 » Sun Feb 19, 2012 11:14 pm

I got help from Tech Service, had to imput new codes, was told my SIM code was wrong (in my new phone). Now I can make calls but the phone does not ring, incoming call goes directly into messages. Should I bail out of Tracfone, this is crazy. When is Tracfone Janice going to contact me? I need a phone that works!!!!
stephanies48
 
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Re: T404G Unable to Make or recive calls

Postby Sophie » Mon Feb 20, 2012 2:25 am

Hi stephanies48. My name is TracFone Sophie. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
TracFone - Sophie
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Re: T404G Unable to Make or recive calls

Postby Anne1 » Mon Feb 20, 2012 8:35 am

Hi 7lainey@gmail.com. My name is TracFone Anne. I’ve sent you a private message; please check if you’ll be able to reply now. Thanks.
TracFone - Anne
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Re: T404G Unable to Make or recive calls

Postby kurious_kym » Mon Feb 20, 2012 12:40 pm

Can you please get someone to help me?
kurious_kym
 
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Re: T404G Unable to Make or recive calls

Postby TracFone - Janice » Mon Feb 20, 2012 1:56 pm

Hi kurious_kym. My name is TracFone Janice. How can we help you? Thanks.
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