samsung s390g no connection to wi fi

Re: samsung s390g no connection to wi fi

Postby Lynster » Sat Jul 14, 2012 6:37 pm

ST Dog, My home router is an airport extreme gen 5, it uses WPA2 security and is duel frequency. I'm not sure where to find the key type or length in my utility. My phone upon seeing my network, does auto magically set up what I assume are the appropriate words and numbers when exploring the options > edit functions, but I don't understand much of what I see in there to know if it's correct for my router or not. I guess I would need a step by step tutorial that applies to my router type? If you could help that would be brilliant.
Lynster
 
Posts: 2
Joined: Thu Jul 12, 2012 12:52 am

Re: samsung s390g no connection to wi fi

Postby Jerryman » Sat Jul 14, 2012 7:02 pm

Hi everyone,
After 1 week, 2 hours on the phone with Verizon Tech support, 2 hours with Trac fone tech. 45 minutes with HSN, the problem was solved in 5 minutes by my 17 yr old son. They really don't know what they are doing The Wep key encryption was set for 64 bits. My son changed it to 128 bits and presto I was connected to my home network. Make sure your settings are correct. Check your router settings.
Thanks and Good Luck
Jerryman
 
Posts: 1
Joined: Sat Jul 14, 2012 6:28 pm

Re: samsung s390g no connection to wi fi

Postby DebFetterolf » Sat Jul 14, 2012 7:09 pm

Phone will not connect to wi fi. Just says disconnected.
DebFetterolf
 
Posts: 3
Joined: Fri Jul 13, 2012 6:54 pm

Re: samsung s390g no connection to wi fi

Postby DebFetterolf » Sat Jul 14, 2012 7:11 pm

Phone will not connect to wi fi. Just says disconnected.
DebFetterolf
 
Posts: 3
Joined: Fri Jul 13, 2012 6:54 pm

Re: samsung s390g no connection to wi fi

Postby DebFetterolf » Sat Jul 14, 2012 7:17 pm

phone just says disconnected everytime use press connect.
DebFetterolf
 
Posts: 3
Joined: Fri Jul 13, 2012 6:54 pm

Re: samsung s390g no connection to wi fi

Postby coyotewoman » Sun Jul 15, 2012 9:41 am

Hi, have you had any resolution to the wi fi issue? I am still going through the process of working on being able to respond to a private message. I am wondering if I am wasting my time.
coyotewoman
 
Posts: 9
Joined: Sat Jul 14, 2012 12:40 pm

Re: samsung s390g no connection to wi fi

Postby gsouth154 » Sun Jul 15, 2012 4:22 pm

Does Tracfone take your minutes when not hooked up to wi-fi ?
gsouth154
 
Posts: 11
Joined: Sun Oct 09, 2011 1:06 pm

Re: samsung s390g no connection to wi fi

Postby ST Dog » Sun Jul 15, 2012 7:20 pm

gsouth154 wrote:Does Tracfone take your minutes when not hooked up to wi-fi ?


Only if you use data services (web/email) while not connected.
That's sort of the way it's supposed to work. minutes are used if you use the cell network.
Wi-fi give you an option to use and alternate network instead.
ST Dog
 
Posts: 387
Joined: Wed Jun 01, 2011 1:54 pm

Re: samsung s390g no connection to wi fi

Postby gsouth154 » Sun Jul 15, 2012 7:25 pm

I have a s390g but I can't to my wireless..I can at work but not at home..Any ideas?
gsouth154
 
Posts: 11
Joined: Sun Oct 09, 2011 1:06 pm

Re: samsung s390g no connection to wi fi

Postby EBUL97 » Sun Jul 15, 2012 7:55 pm

i have had my phone 5 days
ready to ship it back
no connection to wi fi
reads when i turn it on -
activated
then- disconnected
to-
authentcation failed
i have called trafone and i dread help again
EBUL97
 
Posts: 1
Joined: Sun Jul 15, 2012 7:41 pm

PreviousNext

Return to Samsung

Who is online

Users browsing this forum: No registered users and 3 guests