samsung s390g no connection to wi fi

Re: samsung s390g no connection to wi fi

Postby Jessica » Mon Jul 16, 2012 2:45 pm

Good day, TracFone customers. We're sorry for the trouble. My name is Jessica TracFone and I'll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
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Re: samsung s390g no connection to wi fi

Postby ST Dog » Mon Jul 16, 2012 11:05 pm

gsouth154 wrote:I have a s390g but I can't to my wireless..I can at work but not at home..Any ideas?


Any details about the errors and the networks?

Is one WPA and one at home WEP?

EBUL97, same for your problems. What are the setting for your network? Have you configured the phone to match?
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Re: samsung s390g no connection to wi fi

Postby luvinit? » Wed Jul 18, 2012 7:51 pm

no connection to wifi...whats the deal..glad to know im not the only one but come on guys..post a fix!
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Re: samsung s390g no connection to wi fi

Postby Barb9931 » Thu Jul 19, 2012 4:09 pm

I cant get my S390G phone to connect to wifi either.I have my laptop and my kids ds and wii connected so its the phone.Can someone please help? I was told by someone to up the memory to 128 bits but the phone wont let me save that.It keeps using up my mins receiving email also. :cry:
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Re: samsung s390g no connection to wi fi

Postby Jessica » Fri Jul 20, 2012 2:31 pm

Good day, luvinit? & Barb9931. We're sorry for the trouble. My name is Jessica TracFone and I'll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Jessica
 
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Re: samsung s390g no connection to wi fi

Postby ST Dog » Fri Jul 20, 2012 5:55 pm

Barb, turn auto sync off under the email account setting.
That will at least save your minutes.


Not sure why it won't save the 128bit key setting. Mine does.
:idea:
You do need to enter a valid, 26 character, key (password) for it to save the settings.
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Re: samsung s390g no connection to wi fi

Postby Delpaso » Sat Jul 21, 2012 10:46 am

Unfotunately I have to join the chorus of people who eagerly purchased this via HSN's special online sale and now cannot connect via my home 3g. Certainly I expected a user friendly conncection. My Kindle Fire immediately picked up my router signal but this phone will not. I also do not seem to have access to a Password area in the wi-fin connection area per some of the other solutions offered. I've just registered here at the forum. It was nice transferring minutes from my previous Tracfone to this new one, and getting HSN's apparantly great deal...but I'm watching helplessly as they diminish for the above reason and also this phone seems to turn itself back on even when I've turned it off and protected it with its cover. The wrong movement by me with phone in my pants pocket, and woops...on it comes again which I only discover hours later. I know at some point some of these concerns were being forwarded to HSN, and if that's proper procedure, please feel free to do so. Thanks.
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Re: samsung s390g no connection to wi fi

Postby bsoloe » Sat Jul 21, 2012 12:34 pm

I have been trying to get my wifi to work for over a week , can't authenticate, whatever that means, i have tried , but no success, help please !!!
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Re: samsung s390g no connection to wi fi

Postby Jessica » Sun Jul 22, 2012 12:58 pm

Good day, TracFone customers. We're sorry for the trouble. My name is Jessica TracFone and I'll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Jessica
 
Posts: 8206
Joined: Thu Aug 12, 2010 9:36 am

Re: samsung s390g no connection to wi fi

Postby larrychilders » Sun Jul 22, 2012 2:59 pm

I keep getting no connection on my lg500 when i try to connect to the internet, no problems before now what gives??
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