Samsung S390g 32gb micro SD card

Samsung S390g 32gb micro SD card

Postby Deva54 » Wed Jul 11, 2012 8:58 pm

I purchased a 32gb micro SD card for this phone as the manual states it will take up to that size. I formatted it on my computer and added my music, but the phone will not recognize the micro SD card. It will recognize my smaller 8 gb card. Has anyone had this problem and resolved it? I have googled the question and saw that other Samsung phones have had this issue, but no resolution. Please help. Thanks
Deva54
 
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Re: Samsung S390g 32gb micro SD card

Postby rotti » Thu Jul 12, 2012 3:58 pm

I also have the Samsung s390g and using a 32gb card that works fine.Try wiping clean the card,make sure its a good brand name card(Sandisk).
rotti
 
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Re: Samsung S390g 32gb micro SD card

Postby Deva54 » Thu Jul 12, 2012 4:42 pm

Thanks Rotti. It is supposedly as class 10, 32GB. It plays fine through my usb, just not my phone. It is however a no-name brand. I guess I'll buy a new Samsung or SanDisk. Thanks for letting me know it WILL take a 32gb. :P
Deva54
 
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Re: Samsung S390g 32gb micro SD card

Postby Jessica » Fri Jul 13, 2012 11:19 am

Thanks for the tip, rotti. Have a great day!
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Re: Samsung S390g 32gb micro SD card

Postby Deva54 » Wed Jul 18, 2012 2:03 am

Can anyone advise? I need to know if I have a defective phone, or one that needs a firmware update. I purchased another new 32gb micro sd card, this time a Samsung and again, the phone does not recognize the card!! Is it possible that this phone needs a firmware update or something? Please help with any info. This is annoying.
Deva54
 
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Re: Samsung S390g 32gb micro SD card

Postby Jessica » Wed Jul 18, 2012 11:02 am

Hi Deva54. Did you format the SD card already? Please let us know. Thank you.
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Re: Samsung S390g 32gb micro SD card

Postby tyke » Wed Jul 18, 2012 1:59 pm

My 32GB micro SD card works fine in my S390g. Is yours FAT32 format? Have you tried:
1- From the main screen click MENU
2 - Click on the MY FOLDER Icon
3- At the top it will MY FOLDER
On Phone On Card
Scroll to the right to highlight ON CARD
4- Click on OPTIONS
5- Scroll down to item 6 Memory Card Settings
6- Click on item 1 Memory Card Settings...If you can see your card it will
display its details, if it does then it seems your card is recognized.
7- You could also try to scroll down to item 2 FORMAT but that might not
be necessary or available is your card is not showing.

Just some thoughts..

Hope u get it going
tyke
 
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Re: Samsung S390g 32gb micro SD card

Postby Deva54 » Wed Jul 18, 2012 3:01 pm

Hi all,
The first card I formatted on the computer and it was not recognized on the phone. The second card I did not format and thought I would format it from the phone, as was suggested by others. However, my phone will not recognize it to format. I cannot scroll over to the card heading in my folder. So, I have not formatted the second card yet and am waiting for advice.
Thanks
Deva54
 
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Re: Samsung S390g 32gb micro SD card

Postby ST Dog » Wed Jul 18, 2012 8:10 pm

Does the phone show the SD Card icon? Across the top, near the battery charge icon.
On mine it's over the hours digit of the clock.

Looks like a SD card, with the letter m on it.

If it is, is the card black or white?
ST Dog
 
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Re: Samsung S390g 32gb micro SD card

Postby tyke » Wed Jul 18, 2012 11:20 pm

Deva54, are you making SURE the SD Card is inserted all the way in and locked? Its kind of tricky but I had a bit of a time inserting mine, it would pop back out. So, I took a pen and pushed it in and it locked fine then. After you put the SD card in and you close the small cap it should be flush with the phone as it is when a sd card is not installed.

Can't think of anything else. Let us know if you get it working.
tyke
 
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