Samsung 425G Does not accept minutes or time

[ktk]

The problem is not that the account does not work, reception works fine. If there are no minutes no calls can be made or received (10 minutes goes fast).

The phone does not accept minutes being added to it, or credit time for cards added.

Triple minute Samsung S425G (supposedly)

I have tried adding a xxx card, would not add time or minutes but used card up.

Enrolled in the xxx minute per month plan - tracfone refuses to give minutes, they charged bank and took payment


Paying for a phone and only ever being able to use 10 minutes on it is unacceptable.

[Debbie]

Hi ktk. My name is TracFone Debbie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.