Phone stuck on tracfone screen.

Phone stuck on tracfone screen.

Postby donflip24 » Fri Nov 16, 2012 5:22 pm

I just bought my phone the other day, it froze on me after inserting a sd card. I removed the sd card, battery, and sim card for about five minutes. When I attempt to restart without the sd card it freezes itself on the blue tracfone screen. I tried removing the battery and so on multiple times, but still stuck. Any help on this issue will be greatly appreciated.
donflip24
 
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Joined: Fri Nov 16, 2012 4:37 pm

Re: Phone stuck on tracfone screen.

Postby TracFone - Catherine » Tue Nov 20, 2012 4:06 pm

Hello donflip24. My name is TracFone Catherine. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
TracFone - Catherine
 
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