resetting password/pin

resetting password/pin

Postby cecilyscuz » Tue Jul 29, 2014 12:49 pm

I have a Samsung T404G. I cannot however buy airtime on my phone because it asks for a PIN, which I have already reset. But my phone keeps giving me a'Invalid Pin Number, Try Again' prompt. And I am unable to reset my password online because there isn't a feature available to permit me to do that. The rep I talked to on the phone said he would send me a link via email, which I have never received still. Checked inbox, spam and trash. So I am displeased with the level of service offered. Your website doesn't allow for me to reset my password like most websites do. And your techs seem less than helpful. :twisted:
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Joined: Tue Jul 29, 2014 12:32 pm

Re: resetting password/pin

Postby TracFone - Katie » Tue Jul 29, 2014 12:49 pm

Hi cecilyscuz,
My name is TracFone Katie. Sorry that you’re having a problem. I will contact you directly with a private message. Thank you.
TracFone - Katie
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Joined: Tue Oct 25, 2011 10:36 am

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