Samsung. .can't receive or send text

Samsung. .can't receive or send text

Postby sag60sag » Sat Feb 11, 2017 11:19 am

samsung galaxy grand prime was working fine now can't receive or send text s...
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Re: Samsung. .can't receive or send text

Postby TracFone - Ashley » Sat Feb 11, 2017 11:26 am

Hi sag60sag. My name is TracFone Ashley. Let us help you. I've sent you a private message. Please check your Forum inbox. Thanks.
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Re: Samsung. .can't receive or send text

Postby Trice20 » Sat Feb 11, 2017 7:26 pm

I am in the same situation. Phone was fine last week now no service for calls or text. Please help.
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Re: Samsung. .can't receive or send text

Postby TracFone - Mark » Sat Feb 11, 2017 7:31 pm

Hi Trice20. My name is TracFone Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
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Re: Samsung. .can't receive or send text

Postby snichols1 » Tue Feb 14, 2017 3:00 am

I purchased a Samsung Galaxy Core Prime Tracfone for my daughter (Feb. 2017). It will not send or receive texts. How do I fix the problem?
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Re: Samsung. .can't receive or send text

Postby Shelly » Tue Feb 14, 2017 9:21 am

Hi snichols1. My name is TracFone Shelly. Let us help you. Please check your forum inbox for a message. Thank you.
TracFone - Shelly
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Re: Samsung. .can't receive or send text

Postby SarahMo91 » Fri Feb 17, 2017 6:24 pm

I'm dealing with this issue too. Help please? Says insufficient funds out of nowhere.
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Re: Samsung. .can't receive or send text

Postby TracFone - Katie » Fri Feb 17, 2017 6:25 pm

Hi SarahMo91,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.
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Re: Samsung. .can't receive or send text

Postby sag60sag » Sat Feb 18, 2017 3:45 pm

Well going on 3 weeks now...still can not receive or send text..I have talked to countless support people both from tracfone and samsung. .STILL NO TEXTS. ..I just don't understand why. .for 6 months working great then stopped. .I am getting really tired of it
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Re: Samsung. .can't receive or send text

Postby TracFone - Felice » Sat Feb 18, 2017 3:49 pm

Hi sag60sag. My name is TracFone Felice. We are sorry for the trouble. Please check your Forum inbox for a message.
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