Samsung. .can't receive or send text

Samsung. .can't receive or send text

Postby Lapurizima79 » Wed Mar 08, 2017 7:01 pm

I ordered the galaxy J2 prime. I'm also with safelink and I had all my benefits transferred to the phone. The first couple of days I was able to send and receive messages now I'm not able to do either and it's been 4 days. What can fix that
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Re: Samsung. .can't receive or send text

Postby TracFone - Katie » Wed Mar 08, 2017 7:02 pm

Hi Lapurizima79,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.
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Re: Samsung. .can't receive or send text

Postby paisleyplaid » Sat Mar 11, 2017 11:27 pm

This is my issue as well. Help!
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Re: Samsung. .can't receive or send text

Postby paisleyplaid » Sat Mar 11, 2017 11:31 pm

transferred service from a tracfone to a Samsung Galaxy 5s. Cannot get text to work. HELP!
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Re: Samsung. .can't receive or send text

Postby Sam » Sat Mar 11, 2017 11:44 pm

Hi paisleyplaid. My name is TracFone Sam. Sorry that you’re having a problem. Please check your Forum inbox for a message. Thanks.
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Re: Samsung. .can't receive or send text

Postby kjalways » Sun Mar 12, 2017 12:35 pm

I received a Verizon iPhone 5s as a gift. I got it activated with Tracfone. Then days later right in the middle of texting, I start receiving "Insufficient Funds for message delivery". I can only send imessages to fellow iPhone users, but I cannot send text messages to anybody else. Its frustrating!!! I can't call *22890 or any other variations of it ("This number is not allowed"). The tech support supervisor could not help me, unfortunately. Her only solution was to call back in 24-48 hours. This is horrible for me. My unlimited text became no text at all!
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Re: Samsung. .can't receive or send text

Postby kjalways » Sun Mar 12, 2017 12:37 pm

Sorry I posted in the wrong place.
Last edited by kjalways on Sun Mar 12, 2017 4:17 pm, edited 1 time in total.
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Re: Samsung. .can't receive or send text

Postby TracFone - Felice » Sun Mar 12, 2017 12:57 pm

Hi kjalways. My name is TracFone Felice. Sorry that you’re having a problem. Please check your Forum inbox for a message. Thanks.
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Re: Samsung. .can't receive or send text

Postby wabit » Mon Mar 13, 2017 12:17 pm

I also can not receive phone calls. I just completed a total reset and have started from scratch setting the phone up. ( Galaxy ) I can call out.

BillB
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Re: Samsung. .can't receive or send text

Postby Shelly » Mon Mar 13, 2017 12:33 pm

Hi wabit. My name is TracFone Shelly. Sorry that you're having a problem. Please check your Forum inbox for information on how we can resolve this issue. Thank you.
TracFone - Shelly
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