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Samsung. .can't receive or send text

PostPosted: Sat Feb 11, 2017 11:19 am
by sag60sag
samsung galaxy grand prime was working fine now can't receive or send text s...

Re: Samsung. .can't receive or send text

PostPosted: Sat Feb 11, 2017 11:26 am
by TracFone - Ashley
Hi sag60sag. My name is TracFone Ashley. Let us help you. I've sent you a private message. Please check your Forum inbox. Thanks.

Re: Samsung. .can't receive or send text

PostPosted: Sat Feb 11, 2017 7:26 pm
by Trice20
I am in the same situation. Phone was fine last week now no service for calls or text. Please help.

Re: Samsung. .can't receive or send text

PostPosted: Sat Feb 11, 2017 7:31 pm
by TracFone - Mark
Hi Trice20. My name is TracFone Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.

Re: Samsung. .can't receive or send text

PostPosted: Tue Feb 14, 2017 3:00 am
by snichols1
I purchased a Samsung Galaxy Core Prime Tracfone for my daughter (Feb. 2017). It will not send or receive texts. How do I fix the problem?

Re: Samsung. .can't receive or send text

PostPosted: Tue Feb 14, 2017 9:21 am
by Shelly
Hi snichols1. My name is TracFone Shelly. Let us help you. Please check your forum inbox for a message. Thank you.

Re: Samsung. .can't receive or send text

PostPosted: Fri Feb 17, 2017 6:24 pm
by SarahMo91
I'm dealing with this issue too. Help please? Says insufficient funds out of nowhere.

Re: Samsung. .can't receive or send text

PostPosted: Fri Feb 17, 2017 6:25 pm
by TracFone - Katie
Hi SarahMo91,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.

Re: Samsung. .can't receive or send text

PostPosted: Sat Feb 18, 2017 3:45 pm
by sag60sag
Well going on 3 weeks now...still can not receive or send text..I have talked to countless support people both from tracfone and samsung. .STILL NO TEXTS. ..I just don't understand why. .for 6 months working great then stopped. .I am getting really tired of it

Re: Samsung. .can't receive or send text

PostPosted: Sat Feb 18, 2017 3:49 pm
by TracFone - Felice
Hi sag60sag. My name is TracFone Felice. We are sorry for the trouble. Please check your Forum inbox for a message.