Trying to activate a Samsung 5 note unlocked with a Tracfone T-mobile sim. Will not accept T-mobile activation SIM number. There are two numbers, first an 8901 (not underlined), then an underlined 15 digit number, Entering both numbers results in an error message that the number is not in the system. Entering just the 15-digit number gets another error code that the number is not recognized. What do I do next? (New phone BYOP, ordered 1 yr contract).
(Note: I have another Tracfone phone currently, unrelated to this new Samsung; I have had the older phone for several years and wish to continue using it).