J7 Crown data issue

J7 Crown data issue

Postby jlader » Thu Feb 07, 2019 6:14 pm

Just upgraded to the J7 Crown. I cannot get the internet via data. Once I am away from wi-fi, no internet. The data is turned on. The switch to mobile datra is in normal mode. What am I missing?
jlader
 
Posts: 3
Joined: Thu Jul 24, 2014 3:47 pm

Re: J7 Crown data issue

Postby TracFone - Larry » Sat Feb 09, 2019 9:25 am

Hi jlader. I'm TracFone Larry. We are sorry to hear that you are experiencing issues with your data. Let us help you check if the phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
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Joined: Mon Oct 24, 2011 5:22 pm


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