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Upgrade to VoLTE by end of 2019

PostPosted: Mon Jul 15, 2019 1:23 pm
by GregL65
A few months ago, when looking at the My Devices page on tracfone, I got alerts for our two Samsung Galaxy Core Primes that they would stop working at the end of 2019, and that I would need to upgrade to VoLTE-compatible models.

I no longer get those alerts. Has something changed?

Also, I think the alert had a link to a page where I could check what models were VoLTE compatible. Where is that page? Is the Samsung Galaxy J3 Orbit VoLTE compatible?

Re: Upgrade to VoLTE by end of 2019

PostPosted: Mon Jul 15, 2019 3:52 pm
by TracFone - Larry
Hi GregL65. I'm TracFone Larry. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.