Good day, peace. My name is Jessica TracFone and I'll be addressing your question. To transfer picture messages or MMS from the phone to a computer you must; 1. Press the MENU key and select NEW PICTURE MESSAGES; 2. Enter the recipient's address. When sending to an e-mail address you would have to change your send to option to lettering. This will allow you to type in an e-mail address; 3. Send it and picture will be sent to your e-mail address; 4. Open pictures from your e-mail and saved it on the computer. Hope this helps. Please let us know. Thank you.