3 TICKETS AND ABOUT 4 ADDITIONAL CUSTOMER REPRESENTATIVES AND STILL GETTING NO WHERE....
TracFoneDeals - Ticket Updated [#15162-12744]
xxxxxxx,
Hi xxxx,
Yes, you are able to use an 8GB micro SD card. Micro SD ( Secure Digital) or micro SDHC ( Secure Digital High Capacity ) is the same and you can use it for your phone. You may try this site to purchase a car charger for your phone
http://www.shopping.com/lg800/products. Thanks.
Thank you for being our customer. To respond, please reply to this email.
Ivy
http://www.facebook.com/TracFoneDealsOriginal request:
xxxxxxxxxx
Unable to find specifics for memory expansion on LG800g am I able to use a 8GB micro SD or 4GB...found 2 sites giving different info. Also is there a difference between micro SD and micro SDHC??? and is both compatible or are they the same thing? I also cannot find a car charger or usb adapter for the phone can you provide specifics to accessory compatible products??? A site or web address to pages with accessories would be appreciated...thanks.
2nd ticket...
Ticket Updated [#15162-13007]
xxxxxxxx,
xxxxx,
Please try to turn the phone OFF, remove the memory card, then reinsert it and turn the phone back ON. Please check if it will still display the same thing.
Thank you for being our customer. To respond, please reply to this email.
Anne
http://www.facebook.com/TracFoneDealsOriginal request:
xxxxxxxxxx
memory card isn't available under external memory. shows it knows a memory card exists but has a red line through it on the screen. What format do I need to make it work? I was told by a tracfone service rep. that it is compatible with a 8GB Mini SDHC. Some suggested FAT16...but others say that format does not support a full 8GB. Just need to know what the format is and how to get it.. I do not have a USB cable to format it...but have a card reader/adapter to connect it to my PC. Thank you.
3RD TICKET
Ticket Updated [#15162-13088]
xxxxxx,
Hi xxxx: Did you receive an error when you inserted the memory card?
Thank you for being our customer. To respond, please reply to this email.
Jude
http://www.facebook.com/TracFoneDealsOriginal request:
xxxxxxxxxxxx
Purchased a kingston 8GB SDHC memory card and it does not work with my LG800g...it works in multiple adapters and on my PC fine. I've already made two contacts about this. First was to verify it would take a 8GB SDHC before I purchased...second I'd asked for help what to do... response was to try reinserting the card after powering off...then power back on with the card inserted. Multiple times and still same result. It shows a red x through the memory card icon...I tried backing up my contact to external memory...it reads "Saving Failed"...I tried the card unformatted and formatted as FAT32...EX2 and EX3... nothing works...Tried adding music...I currently do not have a USB cable to know if that can fix it either.