Delete Tracfone from my account

Delete Tracfone from my account

Postby HaydenDD » Sat Aug 20, 2011 9:27 am

I messed up my activation of my tracfone and it is stuck as inactive, i cannot delete this phone because it is the only one in my account. I called support a couple times and the automated menu doesn't give you the option of deleting your phone when the website tells you it should. Can someone please help me? this phone has been stuck for around 3 weeks!
HaydenDD
 
Posts: 6
Joined: Fri Aug 19, 2011 12:09 pm

Re: Delete Tracfone from my account

Postby Charisse » Sat Aug 20, 2011 9:50 am

Hi HaydenDD. My name is TracFone Charisse. Let me help you. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
Charisse
 
Posts: 580
Joined: Tue Apr 12, 2011 12:24 pm

Re: Delete Tracfone from my account

Postby HaydenDD » Sat Aug 20, 2011 1:25 pm

Uh, OK
HaydenDD
 
Posts: 6
Joined: Fri Aug 19, 2011 12:09 pm

Re: Delete Tracfone from my account

Postby Goblin » Mon Aug 22, 2011 1:29 pm

I have an inactive phone from 4 years ago still listed on my account. It does not give me the option to delete it? I also have two newly listed active phones. Can you help?
Goblin
 
Posts: 8
Joined: Thu Aug 18, 2011 12:32 pm


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