Postby sonny123 » Tue Nov 13, 2012 11:36 am

How do i transfer my pictures and videos to my computer.I bought USB cord to attach to computer but computer will not open phone.Also how do I put music from the computer to the phone. Thanks Sonny123
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Re: lg440g

Postby David » Fri Nov 23, 2012 9:56 pm

Hi Sonny123,

My name is TracFone David. We are sorry for the trouble. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.

Thank you.
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Re: lg440g

Postby onoel2 » Mon May 13, 2013 10:25 am

I am having this same issue with my LG440G Tracfone.
I have the usb cord but all it does is start charging the phone when I plug it into the computer. Itdoesnot open the phone sothat I can see my files or anything.

Please help me fix this problem
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Joined: Mon May 13, 2013 10:21 am

Re: lg440g

Postby Jessica » Mon May 13, 2013 10:27 am

Good day, onoel2. My name is Jessica TracFone and I'll be addressing your concern. You must install a particular driver on your phone in order to recognize the phone as Mass Storage when connected to the computer. You may search the information online. Thank you.
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Re: lg440g

Postby onoel2 » Thu May 30, 2013 6:10 pm

What is the name of the driver I need to download for the phone and is it for the phone or the computer?
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Re: lg440g

Postby Shelly » Fri May 31, 2013 2:06 am

Hi, onoel2. My name is TracFone Shelly and I will be addressing your question. You will need a driver on your computer so it could recognize your phone once connected via USB data cable. We do not have the software available, but you may try to search them online. Thanks.
TracFone - Shelly
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Re: lg440g

Postby onoel2 » Mon Jun 10, 2013 11:44 am

can anyone tell me what the name of the software is that I must download in order to use the USB cable to transfer pictures to my computer from my phone. Shelly and Jessica both told me the exact same thing, but I need a name of the software.

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Re: lg440g

Postby TracFone - Janice » Mon Jun 10, 2013 12:12 pm

Hi onoel2. My name is TracFone Janice. There is no software to be downloaded. Just insert your USB cable to your phone and computer and start transferring pictures. Thanks.
TracFone - Janice
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Re: lg440g

Postby srobinson4020 » Mon Jun 10, 2013 6:02 pm

I have a LG840G. I know that if you have Windows 7 or Windows 8, all you do is connect a USB cable to your phone and the computer and the folders on the phone will show up on the computer. Then, all you got to do is drag your MP3s or whatever into any folder on the phone. No software or drivers needed.
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