LG 840G Very Unhappy Customer

LG 840G Very Unhappy Customer

Postby magicacorn » Sat Nov 17, 2012 10:53 am

Bought a LG840G From HSN Along With 1400min, I Activated My Phone Moved My Number From Verizon, After 3Hr and 40min On The Phone With TracFone, My LG840G Has No Minutes and My Verizon Phone Is Not Working Because I Closed The Account When I Transfer The Number. TracFome Is Sending Me Another Phone Should Have It In 5 Business Days With The Week End Falling In The Middle Witch Means 7 Days. I Was Not Real Happy To Be On The Phone For 3hrs 40min, And Not Have The Problem Handle, You Would Of Thought That After 1 Hr Of Trouble Shooting They Would Of Realize It May Of Been The Phone, Not A Happy Customer.
Posts: 1
Joined: Sat Nov 17, 2012 10:32 am

Re: LG 840G Very Unhappy Customer

Postby TracFone - Jhonally » Mon Nov 19, 2012 7:34 am

Hi magicacorn. My name is TracFone Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. If you are new to this Forum, please participate in any thread by creating at least five posts to enable your private messaging feature. Thank you.
TracFone - Jhonally
TracFone - Jhonally
Posts: 2994
Joined: Thu May 27, 2010 9:52 am

Re: LG 840G Very Unhappy Customer

Postby EWB » Mon Nov 19, 2012 11:04 am

Best to use the forum for resolving problems. Tracfone will not credit you your minutes for calls to customer service.
Posts: 501
Joined: Wed Mar 21, 2012 10:41 am

Re: LG 840G Very Unhappy Customer

Postby buchanan » Fri Jan 25, 2013 5:38 pm

They will crdit you if you call 1800 328 1887 and help you with problems , i got my mins back
Posts: 12
Joined: Thu Jan 24, 2013 5:05 pm

Return to LG

Who is online

Users browsing this forum: No registered users and 1 guest