lg840 won't connect to wifi???

lg840 won't connect to wifi???

Postby Dizzybluebaby » Sat Dec 08, 2012 12:47 pm

Just got a new Tracfone LG840 - when I go to connect to wifi, it finds my home network, but I keep getting an error stating "failed to connect". It finds the correct network. I have a wireless laptop that connects to my router with no problem-no need to enter passwords or security codes, etc. What's the secret to connecting my new LG to the network? Or is this just another Tracfone glitch?? :?
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Re: lg840 won't connect to wifi???

Postby Dizzybluebaby » Sat Dec 08, 2012 6:55 pm

Got the phone to connect. Took it out of "sleep mode" and it worked. Hope this helps someone else having the same problem. :D
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Re: lg840 won't connect to wifi???

Postby Jessica » Sun Dec 09, 2012 4:32 pm

We're glad to know that, Dizzybluebaby. Thank you for the tips. :)
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Re: lg840 won't connect to wifi???

Postby zmster » Fri Apr 18, 2014 11:57 pm

Unfortunately, the sleep mode fix doesn't work for me. No matter what, my LG840 won't connect.
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Re: lg840 won't connect to wifi???

Postby Debbie » Sat Apr 19, 2014 12:12 am

Hi zmster. My name is TracFone Debbie. We're sorry that you’re having a problem. Please check your inbox for a message. Thanks.
TracFone - Debbie
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