phone stopped working

phone stopped working

Postby mountaincatbob » Tue Jan 29, 2013 7:55 pm

Please help. I bought time today online and the web site said my phone needed upgrading. The web site directed me to code entry mode and asked me to enter a code, which I did. Everything appeared Ok. Then when I tried to make a call, the local phone company said I had to pay them to make a collect call. When friends call, they get a message saying the phone is disconnected.

I am leaving in the morning on a long trip, there is a blizzard coming and my phone is broken.

What to do!
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Joined: Tue Jan 29, 2013 7:49 pm

Re: phone stopped working

Postby TracFone - Janet » Tue Jan 29, 2013 7:57 pm

Hi mountaincatbob. My name is TracFone Janet. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly through a private message. Thanks.
TracFone - Janet
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Joined: Tue Jan 31, 2012 1:10 pm

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