Sim Card Rejected

Sim Card Rejected

Postby danielno » Sat Mar 09, 2013 10:54 pm

Upgraded from one Tracfone (LG440g) to another (LG530g) which I thought would be effortless. Did the walk-through online. Looks like the new phone is the current active phone. I did try to put the old SIM card in the new phone, which is why there are SIM cards--so that you can transfer all the contact data and not have to re-enter it. Otherwise why have a portable card at all? Why not just hard solder it in? I was just trying to do the logical thing here. Now I read that you can't change SIMs from one Tracfone to another (see the previous rhetorical questions). OK, so now even if I have the factory SIM card in that came with the new phone, I still get the "Sim Card Rejected" message on screen and can't get past it. So I haven't had phone service for the last four hours. Not the end of the world but it would be nice to have a phone.
danielno
 
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Re: Sim Card Rejected

Postby TracFone - Felice » Sun Mar 10, 2013 6:32 am

Hi danielno. My name is TracFone Felice. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. If you are new to this Forum, please participate in any thread by creating at least five posts to enable your private messaging feature. Thank you.
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Re: Sim Card Rejected

Postby danielno » Sun Mar 10, 2013 3:38 pm

Now nearly 24 hours without a phone.
danielno
 
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Re: Sim Card Rejected

Postby nate6012 » Tue Mar 19, 2013 8:44 pm

I have encountered the same problem. :| What do I do?
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Re: Sim Card Rejected

Postby TracFone - Louise » Wed Mar 20, 2013 9:44 am

Hi nate6012. My name is TracFone Louise. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
TracFone - Louise
 
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Re: Sim Card Rejected

Postby newt7990 » Sat Feb 22, 2014 11:40 pm

i am having the same problem what do i do
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Re: Sim Card Rejected

Postby Jennifer » Sat Feb 22, 2014 11:47 pm

Hi newt7990. My name is TracFone Jennifer. Sorry that you’re having a problem. Please check your forum inbox for a private message. Thank you.
Jennifer
 
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Re: Sim Card Rejected

Postby TracFone - Ashley » Sun Feb 23, 2014 4:42 pm

Hi newt7990. We’re sorry for the trouble. Has your issue been taken care of? If not, please check your inbox for a message.
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