SIM CARD REJECTED

SIM CARD REJECTED

Postby dknowlton » Tue Apr 09, 2013 7:09 pm

Noticed today after charging my LG840 phone it now says Sim Card Rejected...

I am not sure of the problem....

Any Help out there..??

Thanks....Dan
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Re: SIM CARD REJECTED

Postby TracFone - Janet » Tue Apr 09, 2013 7:12 pm

Hi dknowlton. My name is TracFone Janet. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly through a private message. Thanks.
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Re: SIM CARD REJECTED

Postby dknowlton » Wed Apr 10, 2013 6:27 pm

I did not change my sim card. The only screen I can view on my phone is to make
an emergency call.... I do not know what my serial of my phone is...
Had to post this public....since I got the message below trying to replying private.
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Re: SIM CARD REJECTED

Postby margaritaa4 » Wed Apr 10, 2013 7:00 pm

i to got a new phone and once i got home and opened the box and everything turn on the new phone and it said sim card rejected
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Re: SIM CARD REJECTED

Postby dknowlton » Wed Apr 10, 2013 7:17 pm

Not sure of my serial number The only screen can access is to make an
emergency call.... I did not change the sim that came with the phone...
It was woking fine for the 1st week I owned the phone...
dknowlton
 
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Re: SIM CARD REJECTED

Postby Anne1 » Thu Apr 11, 2013 3:13 am

Hi margaritaa4. My name is TracFone Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
TracFone - Anne
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Re: SIM CARD REJECTED

Postby Anne1 » Thu Apr 11, 2013 3:14 am

Hi dknowlton. My name is TracFone Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
TracFone - Anne
Anne1
 
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Re: SIM CARD REJECTED

Postby TracFone - Janet » Fri Apr 12, 2013 4:57 pm

Hi dknowlton,

Has your issue been resolved? Please let us know. Thanks.
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SIM CARD REJECTED Phone Serial Number

Postby dknowlton » Sun Apr 14, 2013 10:13 am

Any way to find the phones serial number if you can not access the phones touchscreen
menus? Is it printed on the packaging the phone came in or inside the phone anyplace?

I am just stuck on the sim card rejected / dial 911 screens only...
dknowlton
 
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Re: SIM CARD REJECTED

Postby dknowlton » Mon Apr 15, 2013 8:23 pm

I found the material with my serial number of my phone..
I proceded with the online help...

Looks like a new sim card will be mailed to me.......
dknowlton
 
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