LG 530G Unable to Receive Text Messages

LG 530G Unable to Receive Text Messages

Postby Maginomicon » Thu Jul 04, 2013 12:27 pm

I've confirmed that I'm unable to receive text messages from any source.

I'm able to send text messages fine and those messages are being received by the people I send them to.

I have plenty of minutes on my service plan.

Further, (this may seem like a silly question but) if I'm told that I have to take this issue to a private message with support staff and thus I have to have some number of posts to enable PMs, is it okay for me to essentially bump this thread until I have the requisite number of posts?
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Re: LG 530G Unable to Receive Text Messages

Postby TracFone - Janet » Thu Jul 04, 2013 12:29 pm

Hi Maginomicon. My name is TracFone Janet. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly through a private message. Thank you.
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Re: LG 530G Unable to Receive Text Messages

Postby Maginomicon » Sun Jul 07, 2013 2:05 pm

I can't seem to reply to the PM I was sent.

Do I need to make some number of forum posts first? If so, how many posts do I need to make before I can actually get some service? (Oh the irony)
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Re: LG 530G Unable to Receive Text Messages

Postby Sam » Sun Jul 07, 2013 8:27 pm

Hi Maginomicon. My name is TracFone Sam. I have approved your posts. Please check if your private messaging feature has been enabled. Thanks.
TracFone - Sam
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Re: LG 530G Unable to Receive Text Messages

Postby Maginomicon » Sun Jul 07, 2013 8:47 pm

I still cannot reply to Tracfone Janet's PM. This is becoming absurd. This should be my 4th post.
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Re: LG 530G Unable to Receive Text Messages

Postby Sam » Sun Jul 07, 2013 8:48 pm

Hi Maginomicon. TracFone Janice is currently unavailable. I can continue to help you. Please submit 1 more post to enable your private messaging feature. Thanks.
TracFone - Sam
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Re: LG 530G Unable to Receive Text Messages

Postby Maginomicon » Sun Jul 07, 2013 8:50 pm

Very well. I must say though that if there's not already, there should be something in the forum TOS about this posting issue.
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Re: LG 530G Unable to Receive Text Messages

Postby Sam » Sun Jul 07, 2013 8:51 pm

I have approved your posts. Please check if your private messaging feature has been enabled. Thanks.
TracFone - Sam
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Re: LG 530G Unable to Receive Text Messages

Postby rkshilla » Tue Jul 09, 2013 12:33 pm

Hey Maginomicon, were they able to resolve your issue yet? (I'm having the same problem). If it is fixed, is it something end-users like us can do?
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Re: LG 530G Unable to Receive Text Messages

Postby Che » Tue Jul 09, 2013 12:59 pm

Hi rkshilla! My name is TracFone Che and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!
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