LG phone quit and will not connect

LG phone quit and will not connect

Postby 19racerlady » Mon Feb 15, 2021 7:58 pm

My phone stopped working today. No signal-no light-no nothing
19racerlady
 
Posts: 5
Joined: Mon Feb 15, 2021 7:54 pm

Re: LG phone quit and will not connect

Postby Jude » Mon Feb 15, 2021 8:12 pm

Hi 19racerlady. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 2533
Joined: Tue Apr 12, 2011 12:24 pm

Re: LG phone quit and will not connect

Postby 19racerlady » Tue Feb 16, 2021 2:21 pm

Jude...thank you for answering.

Where is my forum box?

The phone went dead and has never lit up since. It's been on the charger.
19racerlady
 
Posts: 5
Joined: Mon Feb 15, 2021 7:54 pm

Re: LG phone quit and will not connect

Postby 19racerlady » Tue Feb 16, 2021 2:37 pm

Jude: my phone will not connect-no lights-nothing.
I cannot access the HELP site or dial 611611.....?
19racerlady
 
Posts: 5
Joined: Mon Feb 15, 2021 7:54 pm

Re: LG phone quit and will not connect

Postby 19racerlady » Tue Feb 16, 2021 10:52 pm

Jude: my phone will not connect-no lights-nothing.
I cannot access the HELP site or dial 611611.....?
19racerlady
 
Posts: 5
Joined: Mon Feb 15, 2021 7:54 pm

Re: LG phone quit and will not connect

Postby 19racerlady » Wed Feb 17, 2021 3:05 pm

The phone has come back online..thanks for the help..
19racerlady
 
Posts: 5
Joined: Mon Feb 15, 2021 7:54 pm

Re: LG phone quit and will not connect

Postby Jude » Fri Feb 19, 2021 4:53 pm

Hi 19racerlady. We're glad to hear that the problem has been resolved. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please let us know. Have a good day.
Jude
 
Posts: 2533
Joined: Tue Apr 12, 2011 12:24 pm


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