Good day bishop4404! My name is TracFone Che and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!
Hi Smurf. My name is TracFone Charisse. We need to take your issue offline for us to get your phone information and pull out your account. Please respond through private message with the Serial number/IMEI/MEID of your phone. Thanks.