Why do I need a new sim card?

Why do I need a new sim card?

Postby smithduluth » Tue May 17, 2011 8:28 pm

I activated a W376g for my son who will be working near Orr MN. this Summer. I used Zip 55771 when I activated it and got a 218-410 prefix.
I live in Duluth MN 55811 and discovered it's a long distance call for me, even though it's the same area code, lata and cell provider. I asked CS to change the number, to a Duluth local number, but CS said I needed a new sim card to do it. This does not make sense to me as the phone was intially ordered for Zip 55811.
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Re: Why do I need a new sim card?

Postby Stephanie » Thu May 19, 2011 10:44 am

Hi smithduluth. My name is TracFone Stephanie and I will be addressing your question. The reason why we will need to change the sim card is because the sim card that you currently have is no longer compatible with the local calling area where you want a new number. The sim card is already been used when you activated that in the first zip code. I believe this answers your question. It’s been a pleasure helping you. Have a good day.
TracFone - Stephanie
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