I bought a new tracfone and I want to transfer my old number to my new phone. I can't do it online. I've posted several times in the porting forum, and Robert answered, but I can't reply to him. The system won't let me PM him or reply to his email. I NEED HELP. this is eating up my time, and I really do have other things to work on besides this. Too bad I threw away the packaging already, or I would just return the darn phone and go elsewhere. I've never had so much trouble with tracfone before, and I'm pretty disappointed. I've had tracfones for years but didn't need support. Guess that's a good thing, because I sure can't get any now! How can I get ahold of someone who can HELP me?! Please don't pm me, as I can't reply. Please email me at the hotmail address on my account.