For some reason, I cannot access my Tracfone account online. When i enter my username and password, I get a message that says "An error has occurred" and it says "click here to return to the home page" However, clicking "here" produces no result whatsoever. I called technical support, and they reset my password and emailed me a new one. But the new password produces the same result. I really need to be able to access my account.