Add a payment method to an account?

Add a payment method to an account?

Postby robrob » Tue Jan 09, 2018 4:16 pm

Does anyone know how to add a payment method to an account? I keep getting Payment Source ID Required
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Re: Add a payment method to an account?

Postby TracFone - Felice » Tue Jan 09, 2018 4:22 pm

Hi robrob. My name is TracFone Felice. To better assist you with your issue, please call our Customer Care at 1-800-867-7183; opens from Monday to Sunday 8:00 AM to 11:45 PM EST.
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Re: Add a payment method to an account?

Postby robrob » Wed Jan 10, 2018 9:19 am

What is the purpose of this forum? I did not ask for the phone number
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Re: Add a payment method to an account?

Postby Jaxxtaxx » Fri Jan 19, 2018 12:02 am

I have the same issue as robrob. I continue to get that error message. I called the phone number you suggested for robrob, and they were no help. I gave the rep my credit card details, and he said he would enter it for me. I do not know what he did with it, but nothing has shown up in my payment method, and I am still unable to enter it myself without getting the error message he mentioned. What is the problem?
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Re: Add a payment method to an account?

Postby Jaxxtaxx » Sat Jan 20, 2018 11:47 am

anyone around today to help me out>
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Re: Add a payment method to an account?

Postby Wolfdog » Mon Jan 22, 2018 2:12 pm

robrob asked a very simple question: "Does anyone know how to add a payment method to an account?"

Can someone from tracfone please answer this simple question without asking people to call some stupid phone number to get in touch with customer care? There is no need for customer care - this is a very simple question! A simple URL will probably answer this question and it will save the rest of us from calling that 800 number or whatever!

Otherwise, I agree, what is the purpose of this forum?

Again: "Does anyone know how to add a payment method to an account?"

Thank you!
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Re: Add a payment method to an account?

Postby TracFone - Mark » Mon Jan 22, 2018 11:18 pm

Hi Wolfdog. My name is TracFone Mark. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
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Re: Add a payment method to an account?

Postby 761ff444a89563d3 » Thu Feb 01, 2018 2:10 pm

I need help. My phone i just bought a card and its not got tge minutes on it i just bought through u people help please.
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Re: Add a payment method to an account?

Postby TracFone - Larry » Thu Feb 01, 2018 3:43 pm

Hi 761ff444a89563d3. My name is TracFone Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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