Data Disappeard and all we get is run-around

Re: Data Disappeard and all we get is run-around

Postby featuretile » Mon Mar 09, 2020 3:38 pm

There appears to be nothing they can do. They just don't have the records and they must think I faked the screenshot showing "unlimited" for our data amount.

If you are considering Tracfone, I would look elsewhere.
featuretile
 
Posts: 7
Joined: Fri Feb 14, 2020 12:33 pm

Re: Data Disappeard and all we get is run-around

Postby TracFone - Maria » Tue Mar 10, 2020 4:44 pm

Hi featuretile. I'm TracFone Maria. We sincerely apologize for the inconvenience you have experienced with your data minutes. We understand having service issues can be very frustrating. We'd like to speak with you again to fully investigate your case and straighten things out. For further assistance, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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