MMS messages have stopped working

MMS messages have stopped working

Postby ATXmom » Tue Mar 03, 2020 2:10 pm

As others have noted in the forum, my phone has stopped receiving MMS messages.

I have confirmed that I have Data turned on in my phone (and have data minutes). I have a BYOP (Moto G6) if it makes any difference. This all worked up into a maybe a week ago.
Posts: 1
Joined: Tue Mar 03, 2020 2:03 pm

Re: MMS messages have stopped working

Postby TracFone - Maria » Tue Mar 03, 2020 2:13 pm

Hi ATXmom. I'm TracFone Maria. We sincerely apologize for the inconvenience you have experienced with your MMs. Please know that this is not the kind of service we want our customers to experience. We'd like to take a closer look into what's going on and ensure there is a resolution for you. Kindly check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
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Joined: Tue Jan 31, 2012 1:08 pm

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