Refurbished I6s not hooking up to certain wi-fi and bluetoot

Refurbished I6s not hooking up to certain wi-fi and bluetoot

Postby Broadway53 » Wed Mar 04, 2020 6:04 pm

My old android hooked up to most wifi's but my new Tracfone refurbished I6s just hooks up to only about half of what my old phone was able to...says cannot connect to wifi...also cannot connect new Apple earpads via bluetooth...get all screen data but no actual sound...otherwise love I phone over android.
Broadway53
 
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Re: Refurbished I6s not hooking up to certain wi-fi and blue

Postby TracFone - Maria » Wed Mar 04, 2020 6:24 pm

Hi Broadway53. I'm TracFone Maria. We sincerely apologize for any negative experience that you have encountered with your phone. We'd like to take a closer look into what's going on and ensure there is a resolution for you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
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