1 year airtime + no minutes

1 year airtime + no minutes

Postby montym » Wed Aug 05, 2020 11:00 am

I have a tracfone used for emergencies only in one of my trucks. It is seldom used and has a lot of unused minutes. I used to buy a 1 year activation card with no additional minutes for $50 for it. That option does not seem to be available anymore on the website. Just a 1 year card with like a thousand minutes, which I do not need, for a lot more money. Anyone else find an option for this dilemma?
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Re: 1 year airtime + no minutes

Postby Jude » Wed Aug 05, 2020 11:01 am

Hi montym. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Re: 1 year airtime + no minutes

Postby TFU » Mon Aug 31, 2020 7:48 pm

What montym has said is also true for me. I use my tracfone only occasionally and mostly just carry it for emergencies and last year found this great feature where you could add a years worth of airtime for $49.99! Now I cannot find this. They want me to add 400 minutes plus Web (which I never use) and a year of airtime for $99.99. Huh? I already have over 1500 minutes accumulated that I will probably never get around to using.

By the way, I did a search on '365 "Service Days"' and got a page that has a link to what I assume is the page they used to have this feature available from:
https://www.tracfone.com/searchresults?key=365%20%22Service%20Days%22
If you go to that page, the 2nd link they bring up is the one I believe used to display this feature. But not any longer, sigh!

https://shop.tracfone.com/shop/ProductDisplay?storeId=20002&urlLangId=-1&productId=84861&urlRequestType=Base&categoryId=19506&langId=-1&catalogId=11051
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Re: 1 year airtime + no minutes

Postby TracFone - Maria » Tue Sep 01, 2020 11:09 am

Hi TFU. I'm TracFone - Maria. We sincerely apologize for the inconvenience we have caused you. We're here to help you with your concerns. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
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Re: 1 year airtime + no minutes

Postby gregx » Fri Sep 11, 2020 3:09 pm

I, too, need to add a year of service days to two Tracfones that are well supplied with minutes, text, and data. How do I do this?
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Re: 1 year airtime + no minutes

Postby TracFone - Maria » Fri Sep 11, 2020 4:52 pm

Hi gregx. This is Tracfone - Maria. We're here and eager to help you. To further assist, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
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