Old phone is dead - can still transfer number?

Old phone is dead - can still transfer number?

Postby kotwell » Fri Oct 23, 2020 12:36 pm

My iphone SE is totally dead - can I still transfer the number to a new phone?
kotwell
 
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Re: Old phone is dead - can still transfer number?

Postby TracFone - Maria » Fri Oct 23, 2020 12:43 pm

Hi kotwell. I'm TracFone - Maria. Yes, you can as long as the phone number is still active. We're here to help you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
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Re: Old phone is dead - can still transfer number?

Postby kotwell » Fri Oct 23, 2020 1:03 pm

Thanks! I'm ordering a new tracfone replacement today. I can also transfer the remaining minutes, right?
kotwell
 
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Re: Old phone is dead - can still transfer number?

Postby Jude » Sat Oct 24, 2020 12:58 pm

Hi kotwell. My name is TracFone Jude. Yes, you can transfer the minutes to the new phone. You can visit our website using this link https://shop.tracfone.com/shop/en/tracfonestore/phones to view our phone models.
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