38335207 phone not shipped

38335207 phone not shipped

Postby Pauly68 » Thu Apr 29, 2021 9:20 am

:x my phone was shipped on April 21st no updates from FedEx since then. FedEx has not received package but was shipped according to TracFone.
Pauly68
 
Posts: 1
Joined: Thu Apr 29, 2021 9:11 am

Re: 38335207 phone not shipped

Postby Jude » Thu Apr 29, 2021 12:04 pm

Hi Pauly68. My name is TracFone Jude. We understand where you're coming from and apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 2608
Joined: Tue Apr 12, 2011 12:24 pm

Re: 38335207 phone not shipped

Postby GNort » Fri Apr 30, 2021 3:03 am

I'm currently experiencing this same issue!! It's been a month almost and still haven't received my package and FedEx says they don't have it just the label was created is all!! Help!
GNort
 
Posts: 1
Joined: Fri Apr 30, 2021 2:57 am

Re: 38335207 phone not shipped

Postby Jude » Fri Apr 30, 2021 11:55 am

Hi GNort. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 2608
Joined: Tue Apr 12, 2011 12:24 pm


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