TracFone Wireless Forums

Attempted to activate new phone on the device itself, as per the instructions. Turned phone off, then back on, then attempted a phone call. Nothing. Did this several times. Nothing. Called the Tracfone 800 number and followed the same instructions. Nothing. Did this several times. Nothing. Attempted to create an account on the Tracfone website but a no-go because the verification code can’t be received on the new phone!!! Any help would be greatly appreciated!!!

Hi MikieMisha. This is TracFone Maria. Our sincere apologies that you are having problems while trying to activate your phone. Allow us to further check on it so we can have the issue resolved as soon as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.