On 14-Jul-2013 at about 2:00 PM (EDT), I did an online purchase of a 400-minute card with 1 year service. Also, an additional 250 minutes were to be added with Promo Code 86196.
My phone display shows that my date of service was extended to 17-Jul-2014. However, rather than 650 minutes being added, ONLY 1 (one) minute was added.
Spent nearly 2 hours on phone with your reps and was UNABLE to get the issue resolved. Very disappointed with TracFone.