CAN'T CANCEL FAMILY PLAN ON LINE

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TracFone Monthly Plans.

Re: CAN'T CANCEL FAMILY PLAN ON LINE

Postby alblu200 » Thu Dec 22, 2011 1:14 am

How can I cancel my Family Value Plan ???
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Re: CAN'T CANCEL FAMILY PLAN ON LINE

Postby Anne1 » Fri Dec 23, 2011 8:05 am

Hi alblu200. My name is TracFone Anne. Sorry that you’re having a problem. I’m going to try to help you now.

We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
TracFone - Anne
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Re: CAN'T CANCEL FAMILY PLAN ON LINE

Postby Jessica » Wed Feb 22, 2012 12:02 pm

Good day, helado178. Your issue has already been resolved. Thank you for your patience. Should you have any concerns with your TracFone service, please let us know. Thank you.
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Re: CAN'T CANCEL FAMILY PLAN ON LINE

Postby weber85375 » Mon Mar 12, 2012 9:20 pm

As with many others who have posted on this Forum, I am unable to Cancell my enrollment in Family Value Plan on your website. No matter which 'reason' I provide for cancellation, it just refreshes the page. Please note I only wish to cancel my automatic enrollment in the Family Value Plan, and do NOT wish to cancel or deactivate my existing Tracfone service. Thank you
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Re: CAN'T CANCEL FAMILY PLAN ON LINE

Postby marianne » Tue Mar 13, 2012 7:11 am

Hi weber85375. My name is TracFone Marianne. Let me help you. We need to take this issue offline so I can gather your account information to check your account. I will contact you directly with a private message.
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Re: CAN'T CANCEL FAMILY PLAN ON LINE

Postby weber85375 » Tue Mar 13, 2012 9:56 am

Post #2
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Re: CAN'T CANCEL FAMILY PLAN ON LINE

Postby weber85375 » Tue Mar 13, 2012 9:58 am

Post #3
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Re: CAN'T CANCEL FAMILY PLAN ON LINE

Postby weber85375 » Tue Mar 13, 2012 10:00 am

Post #4
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Re: CAN'T CANCEL FAMILY PLAN ON LINE

Postby weber85375 » Tue Mar 13, 2012 10:01 am

Post #4 :D
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Re: CAN'T CANCEL FAMILY PLAN ON LINE

Postby weber85375 » Tue Mar 13, 2012 10:04 am

Post #5 :D
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