Lost Minutes with transfer

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TracFone Monthly Plans.

Lost Minutes with transfer

Postby michelej898 » Sat Dec 29, 2018 6:02 pm

My minutes did not transfer with my new activation. I activated a new phone and kept my number but my tracfone minutes and plan did not transfer.
Posts: 15
Joined: Wed Feb 15, 2012 1:04 pm

Re: Lost Minutes with transfer

Postby TracFone - Larry » Sun Dec 30, 2018 8:54 am

Hi michelej898. My name is TracFone Larry. We are sorry for the inconvenience this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

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