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what happens to my existing minutes if I buy refurbished fon

PostPosted: Mon Mar 23, 2020 5:03 pm
by yesnavy@gmail.com
I have old phone with a lots of minutes on it. I want to upgrade to Galaxy 7 Samsung but all the refurbished fones I l looked at say that a purchase plan is required. What happens to my 1000 minutes & lots of MBs?

Re: what happens to my existing minutes if I buy refurbished

PostPosted: Fri Apr 03, 2020 6:34 pm
by TracFone - Maria
Hi yesnavy@gmail.com . I'm TracFone Maria. We're sorry for the trouble you have encountered with your minutes. We can take a look into this and ensure that there's a resolution for you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.